Step 1 - Backup

Step 1 - Backup

The first thing to do when upgrading is to backup your current files. Remember, you can never have too many backups! This means if you get stuck you can always revert back to the previous version without losing any functionality.

Create a folder called VisitorRego Backup and in this folder create a folder with the date as the name. (We usually store these backup files in the 'System' Folder in the C Drive but you can save these anywhere you like)

Take a copy of your VisitorRego.NET folder, usually housed in C:ProgramFiles (or C:/ProgramFiles x86) and save it into this backup folder. 

You will also need to save a copy of your user config file. This file holds all the settings for your VisitorRego system. 
This file is generally located in C:Users/VisitorRegoPC/Appdata/Local/VisitorRego...(your PC may have a different name) click through until you get to a folder called 1.0.0.0 containing a file called user.config. This is your config file. Make a copy and paste it into your dated Backup folder.

Note: If you cannot see the Appdata folder, you may need to show hidden files and folders. To do this, press Alt then selectTools > Folder Options > View and select 'Show Hidden files, folders and drives' then click 'Apply'.



Your backup folder should now contain both the VisitorRego.NET folder and your user config file and appear as such.



Now that everything is backed up we can move on to Step Twoupdating the database.
    • Related Articles

    • Step 2 - SQL Update

      Some upgrades may require changes to the database. If you are using a Microsoft Access database... Sit back! Relax! Your database will automatically update when you install with the new version. If your database is being held on an SQL server, then ...
    • Step 3 - Uninstall/Re-install

      Uninstall The next step is to uninstall the old version of VisitorRego from your computer. To do this, go into your windows Control Panel and select 'Uninstall a Program' from the 'Programs and Features'section. Select VisitorRego.NET and click ...
    • Upgrading - An Overview

      Upgrading your VisitorRego System - An Overview VisitorRego software is constantly evolving. It is our aim to take on board customer feedback and use this information to make VisitorRego both as user-friendly and functional as possible. The software ...
    • Navigating Through the VR Portal

      To navigate VR Portal use the tabs at the top of the page. For a step-by-step overview of each tab and its contents, select the tab you wish to view: Register tab Contractors tab Staff tab Access tab Valuables tab My Site tab
    • Certifying a Contractor

      Step 1. Find the Contractor you wish to certify and navigate to their Contractors Authorisation Screen by clicking the icon in the 'Fit' column. Step 2. This will display the site requirements for the contractor. If no requirements are visible click ...