Changing and Updating Graphics (Pre V10)

This article applies to VisitorRego versions prior to V10. For information on configuring graphics in V10 or higher, please refer to the knowledge base article Changing and Updating Graphics.

Sometimes, the company branding on VisitorRego units needs to be updated due to a change of logo, or simply new health and safety requirements. All of the graphics in VisitorRego can be found in the Res folder of the appliance, continue reading for more details.

Changing or updating the graphics on the VisitorRego appliance is a two step approach.

1. Place the new graphic files on the PC.
   
2. Point VisitorRego to these new graphics.
   

1. Place the new graphic files on the PC

Once you have the new graphics in the correct resolution for your screen (to find this information, right-click on your desktop and choose 'Screen Resolution', copy these graphics onto a USB key and plug this into any spare port on your VisitorRego appliance. If you are using a VisitorRego touchscreen, you will find spare ports to the left hand side of the screen.

Copy and paste the new graphic files into the Res folder of the PC, the file path for this is C:\Program Files\VisitorRego.NET\Res for 32 bit machines or  C:\Program Files x86\VisitorRego.NET\Res for 64 bit machines.

If the new graphics files have the same name as the old, then choose the Copy and Replace option when pasting the files into the Res folder.

You will not need Step 2 if you used this Copy and Replace option - simply re-start VisitorRego to see your new graphics.

2. Point VisitorRego to the new graphics

 

From VisitorRego's Admin Mode, select Options> Maintain Site.



Click in the field containing the file name of the old graphic to get a cursor, then simply change the name of the current image e.g. 'Welcome.jpg' to the name of the new image e.g. 'Welcome_new.jpg'.



You can then view the images VisitorRego is using by clicking the Open button to the right of the image's file name.

This will open the default program for editing images in order to preview the image in question.

Health and Safety files copied to the Res folder will have tags.  This enables the files to be displayed in the necessary order.  The first file needs to be specified in the 'Health and Safety field in the screenshot above.

Make sure...

1. That the right file extensions are used (e.g. .jpg, .bmp or .png).
   

1. That the new image is placed under the correct site and in the correct column.
   

• Related Articles

• Pre-register groups

  To bulk pre-register visitors and print labels in advance, a spreadsheet is imported into VisitorRego from your PC or the VisitorRego unit itself. The first step is to obtain the spreadsheet template. Please contact the VisitorRego support team to ...

• Viewing Appointments (Pre V10)

  This article applies to VisitorRego versions prior to V10. For information on appointments in V10 or higher, please refer to the knowledge base article Pre-Registration Overview. First you need to make the appointments in VisitorRego or using VR ...

• Active v Inactive Contractors

  Contractors can be set as ‘Inactive’. The contractor maintenance screens can then be filtered showing either ‘Active’ or ‘Inactive’ contractors. This allows you to simply “hide” those contractors which you don’t want or need to maintain. By making ...

• Manually download visitor pre-registrations

  Go to the VR Appliance Touch the Welcome screen to move through to the Self-Registration screen. Touch Visitorrego.com in the top left hand corner to move into Admin Mode. If this is password protected, enter the password into the Name field and ...

• Setting up your SMS notification (Pre V10)

  This article applies to VisitorRego versions prior to V10. For information on SMS setup in V10 or higher, please refer to the knowledge base article SMS notification set up. VisitorRego has the ability to send an SMS notification to both the staff ...